FAQs

1. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and cash on delivery for orders within the UAE.

2. How can I track my order?

You will receive a tracking number via email once your order has been shipped. Use this number to track your order on our website or the courier’s website.

3. Can I change or cancel my order?

If you need to change or cancel your order, please contact us immediately at [email protected] or +971 55 1299697. We will do our best to accommodate your request if the order has not been shipped.

4. Do you offer gift wrapping services?

Yes, we offer gift wrapping services for a small additional fee. You can select this option at checkout.

5. What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please refer to our Return Policy for more details.

6. How can I contact customer service?

You can reach our customer service team via email at [email protected] or by phone at +971 55 1299697.

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