Returns and Exchanges
We accept returns and exchanges within 30 days of purchase. Items must be in their original condition and packaging. To initiate a return or exchange, please contact us at [email protected].
Refund Process
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.
Non-Returnable Items
Certain items are non-returnable, such as gift cards and downloadable products. Please contact us if you have any questions about the eligibility of an item for return.
Return Shipping
Customers are responsible for paying return shipping costs. If you receive a defective or incorrect item, we will cover the cost of return shipping.
Contact Information
For any return-related inquiries, please reach out to us at [email protected] or call +971 55 1299697.
English